Shipping and return policies for Leo Courbot

Shipping Info

IMPORTANT! DUE TO THE COVID-19 PANDEMIC THERE ARE DELAYS WITH ORDERS ARRIVING. EXPECT TO ADD 2 WEEKS ONTO OUR DELIVERY ESTIMATES BELOW UNTIL FURTHER NOTICE.

We ship from Brussels, Belgium. Postage is with BPost unregistered mail (no tracking or insurance) as standard. Postage delivery times average between 5 days and 3 weeks in the EU (can extend to 4 weeks), and between 7 days and 4 weeks (can extend to 6 weeks) outside the EU. At times parcels outside of the EU can take up to 3 months so please be patient.

Registered / Tracked and Signed mail and courier shipping is available upon request at an extra charge. Please email us before you place your order for this at leocourbotmusic@gmail.com

If your order is over 2.0kg you will be contacted asking for a higher postage payment due to the Bandcamp postage rate system not able to process orders of this size correctly.

Return Policy

If you do not request tracked and signed shipping and the order is returned after not being collected, we can not refund the costs of postage. We can only resend the order once new postage costs are paid.

If you make a mistake with your address we can not help with changing it if the order is already shipped. Please be very careful with entering addresses when ordering.

We strongly advise registered/tracked and signed mail for the following countries: Ukraine, Russia, China, Hong Kong, South Korea, Brazil. Any packages ordered to these countries via normal post that do not reach you and are not returned to us will not be refunded or resent without repurchasing.